3. Your responsibilities
3.1 General
3.1.1 You must pay postage on everything sent by you to us;
3.1.2 You must pay for the replacement of study materials supplied to you* by us;
3.1.3 Study material supplied to you may not be passed/given/lent to any person and may not be accessed by anyone other than you. You may not allow anyone to copy such material nor may you supply copy of such material to any other person.
3.1.4 If necessary, an extension may be granted for the study period, provided that we are notified promptly when you are prevented from studying due to illness or reasons beyond your control.
3.1.5 On enrolment with Transcollege, you will receive an transcollege.me email address. All official communication from Transcollege will be sent to this email address only. You will receive activation instructions for your transcollege.me email address with your enrolment pack. Please ensure that you activate your transcollege.me email address as soon as possible, and that you regularly check this email address for communication from us, such as statements and exam confirmation. Transcollege shall not be responsible should a student fail to do so.
3.2 Payment of your fees
3.2.1 If you are over 18 and will be paying the fees yourself, then you hereby declare that you:
(a) Are legally bound to this contract;
(b) Are responsible for the repayment of the entire debt; and
(c) Accept all the Terms and Conditions of the agreement.
(d) Have the consent of your spouse if applicable
3.2.2 If you are under 18, then your parent, custodian or guardian:
(a) Must sign acceptance of all the Terms and Conditions of this agreement on each page.
(b) Hereby accepts responsibility for the repayment of the entire debt; and
(c) The student/payer renounce the benefits of the legal exceptions “non numberati pecunia”, “non causa debiti” “errpr calculi”, “revision of accounts” and “no value received” and delares himself to be fully acquainted with the full meaning of each of them.
3.2.3 If a third party will be paying the fees for you, then:
(a) If the third party is a business, then the person signing hereby:
- Warrants he/she has authority to bind the company to these terms and conditions;
- Takes full responsibility for the repayment of the entire debt and accepts all the
Terms and Conditions of the entire agreement in his personal capacity; and
- The student/payer renounce the benefits of the legal exceptions “non numberati pecunia”, “non
causa debiti” “errpr calculi”, “revision of accounts” and “no value received” and delares himself/
herself to be fully acquainted with the full meaning of each of them.
(b) If the third party is an individual, then the individual:
- Must sign acceptance of all the Terms and Conditions of this agreement;
- Hereby accepts responsibility for the repayment of the entire debt; and
- Expressly waives the rights of exclusion and division.
- Confirms consent of spouse
3.2.4 The price payable will be by the method you have indicated on your registration form.
3.2.5 All payments due in terms of this agreement must be paid on or before the due date for payment.
3.2.6 We are entitled to levy an administration charge, which you agree to pay, if any debit order or other form of payment is returned unpaid or if your credit card payment is rejected for whatever reason.
3.2.7 The Student/Payee acknowledges that the onus is upon themselves to ensure that the monthly payments are made.
3.2.8 Transcollege reserves the right to change the debit order date to accommodate Public Holidays, weekends, etc.
3.3 What happens if you don’t pay us on time?*
Please note that the following points apply to both the student and the payer of the account.
3.3.1 If you breach any of the terms of this agreement by failing to pay any instalment within 14 (fourteen) calendar days after its due date, then we shall:
a) Charge interest on the overdue amount at the interest rate calculated from the due date of payment to the date of actual payment at Prime plus 5% (five percent) as quoted by FNB; and/or
b) Inform the respective credit bureaus of your payment default to which your consent; and/or
c) Send you a Section 129 (of the National Credit Act 2005) demand by registered post or email giving you 10 (ten) business days to pay the debt.
3.3.2 Should a student or account payer fail to make two consecutive payments then the student hereby agrees and acknowledges that he/she will be barred from receiving any further study material, tuition, and submitting assignments.
3.3.3 In terms of the demand made you may refer the debt to a debt counsellor, alternative dispute resolution agent, consumer court or ombudsman with jurisdiction, with the intent that you and us resolve any dispute regarding the debt, or develop and agree on a plan to bring the debt repayments.
3.3.4 If 10 (ten) days have elapsed since we delivered the Section 129 notice to you and there has been no response to that notice, or if you have responded to the notice by rejecting our proposals, then we shall be entitled to proceed against you for the recovery of the debt without further notice.
3.3.5 You shall be responsible for the cost of all letters, telephone calls, tracing fees, other collection costs and charges, including all legal expenses, on an attorney own client scale including collection commission at 10% (ten percent) per instalment irrespective of the maximum laid down, incurred as a result of any breach of this agreement.
3.3.6 harges/Bank fees will be recovered from the Payer if a debit order is rejected, in addition to other charges